Please ensure Javascript is enabled for purposes of website accessibility
listen now

'What Would They Do?', the Customer Experience Podcast for Small Businesses with BIG aspirations.

real questions. expert answers. actionable strategies.

real questions.
expert answers. actionable strategies.

subscribe, follow, rate & review

Every week, I share practical tips and interview expert guests so you walk away with no-fluff answers to your BURNING customer experience questions.

If you're ready to create a remarkable customer experience & make it your competitive edge, this interactive podcast is for you!

Each strategy achievable without expensive tech tools or lavish corporate budgets!

⭐⭐⭐⭐⭐


"nadine is such a genius with words 👏🏻"

Thank you for creating this podcast! It's EXACTLY what I needed to hear right now and support me with creating a better client experience. I feel there's a massive gap in the online world on this topic so it's such a breath of fresh air to see someone like Nadine popping into the podcast space with these topics! Can't wait to continue listening! 💕

Jessica Kovinic

⭐⭐⭐⭐⭐


"nadine is a breath of fresh air"

I love hearing anything from Nadine as she is a distinct voice in a sea of sames. Thankfully, she knows how to help us be the same in our branding! Excited for more episodes!! 😍

Jordan Gill

⭐⭐⭐⭐⭐


"this podcast is my new best friend as i build my business"

I have been waiting like a kid on the night before Christmas for this podcast. When I think about how I want my customers to feel, I always use Nadine as an example. I absolutely want and need that for my clients, and learning from the best person in the biz is pure gold!

Michelle A Meyer

⭐⭐⭐⭐⭐


"great insights and an easy listen"

Nadine offers such an insightful and inspiring perspective. A must listen for small businesses!

Michelle Pontvert

⭐⭐⭐⭐⭐


"already blown away"

I have been a huge fan of Nadine's for 2 years now, and when I heard she was releasing a podcast about customer experience, I had to listen. I have learned so much from Nadine and love her very kind-hearted approach to the client experience & journey.

Dolly De Long

⭐⭐⭐⭐⭐


"love nadine's practical tips"

I'm a huge fan of everything Nadine does , so it's no surprise that Nadine's new podcast is already a fave that I binge listen to right away! Nadine's full of such fun ideas to connect with your audience in a genuine, caring way.

Jessica Haines

What listeners think?

Listen to the latest episode:

recent episodes

Check out


recently ranked...

#29 apple podcasts marketing Australia
#76 apple podcasts marketing uk
#182 Apple podcasts marketing usa

top charted podcast

The stats speak volumes.

Meet your host

Over the past 8+ years, I've  supported thousands of amazing online business owners 1:1 and via my self-paced digital resources.

Along the way, I've refined a signature customer experience that feels bespoke, anticipates my clients' needs and scores me raving reviews (& repeat business).

Are you going to join me on my mission to make underwhelming brand experiences a thing of the past?

An audience-driven copywriter turned customer experience strategist.


I'm Nadine Nethery

I'm always on the lookout for podcast guests who are just as passionate about a REMARKABLE customer experience and put their audience FIRST. If you have valuable tips, tricks and strategies to share, I'd love to hear from you for a chance to share your expertise.

Each week, I tackle a burning question about a different aspect of your customer experience. Submit your obstacle, question or real struggle for a chance to get actionable tips from either me or a guest expert.

Submit a listener question

Apply to be a guest expert

want to help shape the podcast?

subscribe, follow, rate & review

Join the Collective

Want to create a REMARKABLE brand experience with my 1:1 support?

Join me inside the Copy Confidence Collective for weekly critiques of your brand touchpoints and monthly Voxer access to brainstorm your bespoke CX roadmap.

Join me inside the Copy Confidence Collective for weekly critiques of your brand touchpoints and monthly Voxer access to brainstorm your bespoke CX roadmap.