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'What Would They Do?', the Customer Experience Podcast for Small Businesses with BIG aspirations.

real questions. expert answers. actionable strategies.

real questions.
expert answers. actionable strategies.

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Every week, I share practical tips and interview expert guests so you walk away with no-fluff answers to your BURNING customer experience questions.

If you're ready to create a remarkable customer experience & make it your competitive edge, this interactive podcast is for you!

Each strategy achievable without expensive tech tools or lavish corporate budgets!

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Meet your host

Over the past 8+ years, I've  supported thousands of amazing online business owners 1:1 and via my self-paced digital resources.

Along the way, I've refined a signature customer experience that feels bespoke, anticipates my clients' needs and scores me raving reviews (& repeat business).

Are you going to join me on my mission to make underwhelming brand experiences a thing of the past?

An audience-driven copywriter turned customer experience strategist.


I'm Nadine Nethery

I'm always on the lookout for podcast guests who are just as passionate about a REMARKABLE customer experience and put their audience FIRST. If you have valuable tips, tricks and strategies to share, I'd love to hear from you for a chance to share your expertise.

Each week, I tackle a burning question about a different aspect of your customer experience. Submit your obstacle, question or real struggle for a chance to get actionable tips from either me or a guest expert.

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Join the Collective

Want to create a REMARKABLE brand experience with my 1:1 support?

Join me inside the Copy Confidence Collective for weekly critiques of your brand touchpoints and monthly Voxer access to brainstorm your bespoke CX roadmap.

Join me inside the Copy Confidence Collective for weekly critiques of your brand touchpoints and monthly Voxer access to brainstorm your bespoke CX roadmap.