As tempting as it is to treat your sales page as the only conversion-driving solution to smash your launch goals...
...what about the many moving pieces that should go with it?
Your pre-launch strategy.
The audience buy-in/opt-out.
The hyper-personalised follow up.
And, if all goes to plan, the wow-factor onbarding experience.
THAT'S what's going to drive loyalty & repeat sales!
Yes, great copy sells.
But so does the before & after! 🤯
You only get ONE shot at a mind-blowing first impression...
86% of buyers happily pay more for a better customer experience
5% increase in retention can increase your profit by 25%+.
landing new customers costs 5 to 25 x more than
retaining existing ones
customer-obsessed companies see 2.5 x more revenue growth & 2.2 x better customer retention
...for a boost in brand loyalty, word of mouth & repeat sales!
Grows brand affinity & creates Wow Factor on autopilot while you’re getting on with business
Has complete confidence in your audience-driven copy and no longer second-guesses EVERYTHING
Nurtures genuine relationships so your audience feels ready to buy (again and again)
Attracts AND retains your dream clients so you can do less ‘selling’ and more of the things you love
You Can Be THAT business owner who…
What if I told you:
Because attracting, retaining & delighting your dream
customers can become
second nature.
It's time to Go From Second-guessing to next-level confidence
With audience-driven CX strategies and my LEAN Copy Method to guide you.
Anne Koopmann-Schmidt, Strengths Coach
“What stood out to me was the detail and support Nadine provides throughout the process. It made my whole launch experience so much easier."
Anne Koopmann
Jacqui Naunton, Graphic Design Coach
"Nadine immersed herself in my business, offerings and clients to create a sales page that was not only fresh but would really sell my offer better than ever before (and so far this is exactly what's happened!)."
White deer graphic design
Brianna Kiely, graphic designer
"Knowing the copy speaks to my audience gave me the confidence to launch with just that, confidence."
Esley Studio
Strategic stories:
The membership for busy small business owners like you ready to boost your DIY copy & CX strategies one copy critique, Voxer day and bright spark at a time (for more sales, impact and confidence)
Copy Confidence Collective
The flexible solution that delivers strategic copy or customer experience strategies to wow your customers and convert your leads (on repeat)
Yours for a Day (CX or Copy Edition)
The bespoke 360° deep dive that gives you ABSOLUTE clarity, ROCK SOLID sales assets & a long-term strategy to grow LOYAL superfans!
The Intensive
Customer Experience consulting & copywriting for small businesses
...then let's grow your business AND delight your customers.
As an audience-driven copywriter turned customer experience strategist, I take golden nuggets from audience research, consumer psychology and your inner genius (yep!) to craft a strategic customer journey that leads with empathy.
(rather than a hard sell 🙅)
If you are an online business owner who believes in the magical pairing of strategic, audience-driven copy and customer delight...
Hey, I'm Nadine.
meet your strategic brand side-kick
👉🏽 Nothing happens without mind-blowing audience research so the copy & CX strategies hit home.
👉🏽 First-hand audience insights underpin everything so you never have to create blind-folded again.
👉🏽 My LEAN copy method is not about YOU. It’s about THEM: your customers. (Because they pay your bills)
👉🏽 I turn possible objections into opportunities well before your audience knows they’re a ‘thing’.
the real deal?
