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Extra-ordinary customer journey design for online business owners ready to hear 'I'm sold!'... on repeat!

Extra-ordinary customer journey design for online business owners ready to hear 'I'm sold!'...

...on repeat!

Because deeply human, out-of-the-box customer experiences help you gain AND keep sales momentum.

they choose extra-ordinary.
on purpose!

they choose
extra-ordinary.
on purpose!

Why do Some online business onwers launch and things just work out...

Their Members stay, Referrals roll in & Revenue stacks.

...while Others work just as hard but nothing sticks?



That's 👆 my sweet spot.

Getting the sale is only half the job.

THE PART NOBODY TELLS YOU when you first start out:

What happens before, during and after that sale is what determines whether they come back, refer their friends and become a loyal fan who makes every launch and funnel stickier than the last.

Which of your headache(s) could use my human-first perspective right now?

Select all that apply

Once you’ve selected your biggest headache(s), I’ll reveal your smartest move right here.

How do you prefer to cure your business headaches?

Check it out

Over the past 20+ years I've worked inside hundreds of online businesses and major global corporations across every stage of the customer journey.

If you want your offer to convert better, retain your customers for longer and launch with more confidence, it's time to stop guessing and start questioning the way we're told to launch, sell, nurture, grow our list, and design customer experiences.

Hey, I'm Nadine 👋

The human-first conversion and retention strategist for course creators and membership site owners who are done guessing what their audience needs.

The human-first conversion and retention strategist for online business onwers who are done blending in & getting lost among all the ai slop.

Case study

How strategic audience research shaped Krista’s entire launch (plus the before AND after)

Flip through the seven pieces of Krista’s launch, and hear her talk about each one in her own words.

Case fileKrista Miller

Krista MillerKrista

Krista MillerFounder of Summit in a Box

Hear it from Krista

0:00 / 3:49

64students enrolled, against a goal of 40
85%webinar sign-up rate from her warm audience
20%of live webinar attendees bought
$15kextra from people who never joined the webinar

“Apart from the numbers… this launch felt fun.”Krista Miller, Summit in a Box

'What Would They Do?', the Customer Experience Podcast for Small Businesses with BIG aspirations.

real questions. expert answers. actionable strategies.

real questions.
expert answers. actionable strategies.

listen now

Answer 10 quick questions to diagnose your biggest customer intelligence gap...
...plus what I'd do about it!

Guess what...
AI doesn't know your customers.

THE CUSTOMER INTELLIGENCE GAP FINDER
FREE TOOL