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It needs a Catalyst Sprint.
One high-impact fix that elevates the moment that matters.
Your customer journey doesn’t need another patch job.
In only 2 weeks, you’ll trade scattered efforts for a focussed, polished fix that converts, delights and retains.
Take you from spinning your wheels to having ONE critical stage of your customer journey finetuned & humanized with clarity and purpose.
Instead of guessing why people aren’t buying/aren't booking/are cancelling, you’ll have deeply human messaging and intentional systems that guide your audience from interest to action or purchase to fandom.
the cx catalyst is designed to:
Leigh Merotto, IBS, Gut Health & Fitness Dietitian
"I am incredibly happy with my re-vamped program sales page. Nadine sifted through my client reviews & testimonials, resources and ideas, and made my sales page dreams a reality. I felt supported through the process and would highly recommend her if you are looking to level up."
dietitian
yani lenehan, oil painter
"Nadine so exceeded my expectations! She has turned my story into a journey I love. And I now want to buy my products because the copy taps into HOW they make you feel."
contemPorary artist
Ali & Naomi, Digital Bumpkin
"Nadine went above and beyond and truly delivered more than we could have ever hoped. We now lead with the uniqueness of what we do, how we serve, and who we are - with a big fat sprinkling of personality."
Kajabi Launch Strategists
strategic Results
why the cx catalyst is so effective
And when you fix the moment that matters, the whole customer journey flows smoother, and suddenly, momentum’s back on your side.
It's targeted:
We fix one stage of the customer journey so you see results fast.
You get deeply human messaging + a stellar customer experience:
Not 'just' words, but systems designed to convert and retain.
It's built for momentum:
A quick turnaround sees you making moves in days, not months.
steps up as your objective observer, infuses the human touch,...
...and helps you to results like these:
What you need is someone who:
WHATEVER IS 'LEAKING' MOST RIGHT NOW.
So what could we work on?
Your onboarding sequence that's losing people in the first 30 days.
Your sales page that's getting traffic but not converting.
Your launch emails that aren't building enough momentum.
Your evergreen funnel that's gone quiet.
Not sure about your lowest hanging fruit?
Let's jump on a quick no-strings-attached call.
Have me in your back pocket for the next 7 days while you put it all into action: Questions, sense checks & whatever else you may need.
Your 7-day Voxer Support
I brainstorm, strategise and create your conversion-ready brand touchpoints, then walk you through everything on video so you know exactly what to do with it.
The Strategic 7-day Execution
Based on the data, goals, gaps and assets you've shared with me, we strategize your moment that matters and lock in the action plan together.
The 2-hour Strategy Deep Dive Session
One critical fix.
Real momentum.
In only 2 weeks you'll have conversion-ready messaging and a strategic roadmap to implement with my support every step of the way.
Want to sense-check a headache, or have extra questions? Let's jump on a Zoom call to clear things up any time within the next 30 days.
BONUS: 60-min Rescue Call
I’ll get you to complete a detailed brief ready for our 2-hour strategy session where we make sure we're on the same page and lock in the final direction before my strategic 7-day execution.
YOU COMPLETE THE BRIEF
Go for that yellow button and book a discovery call to kick things off. Once we’ve worked out that we’re the perfect fit and you’ve paid the invoice, your 2-week Catalyst Sprint is locked in my diary.
you SECURE YOUR SPOT
After 7 days you receive a detailed video walkthrough of everything we've created together. Then I'm right there with you for the next 7 days while you implement.
YOU RECEIVE THE GOODS
How will things unfold?
If anything comes up in the 30 days after delivery, the Rescue Call comes into play. One hour with me to work through any hurdles, and keep up your momentum.
100% peace of mind
Georgie Rogers, Gathered Goods Australia
"Nadine's workflow is unlike anything I have ever experienced: collaborative, creative, inclusive, educational, clear & trustworthy.
Nadine's strengths as a copywriter and customer experience expert are invaluable to me as a small business owner.
And her commitment to learning form experts in their relative fields gave me a great sense of trust."
Client Success
A sales page that's getting traffic but not converting. An onboarding sequence that's losing people in the first week. Launch emails that aren't building enough momentum. An evergreen funnel that's gone quiet. If something in your customer journey isn't doing its job, that's what we fix. Not sure what that is yet? Let's jump on a quick call.
What kinds of things can we tackle in a sprint?
Because once we've confirmed your 2-week sprint dates, I block my diary and won't be taking on another 1:1 client during that time. Such commitment on my part needs complete confidence that you won't cancel on me last minute. It also means we both show up fully committed from day one.
Why do I have to pay in advance?
Yes, light tweaks and adjustments are included in your 7 days of Voxer support. Thankfully we align our visions in the 2-hour deep dive session before I commence my 7-day execution, so we should be on the same page anyway.
DOES THE CATALYST INCLUDE EDITS?
In that case the Catalyst isn't the right fit and I'd point you toward the Intensive instead. That's where we go deep across your entire customer journey, starting with first-hand audience research before a single decision is made.
WHAT IF MY ENTIRE CUSTOMER JOURNEY NEEDS AN OVERHAUL?
Yes, I do! We can explore flexible payment plans during our discovery call. Please note that all instalments have to be made before our commencemenet date.
do you offer payment plans?
Frequently asked questions
You’ve tried tweaking.
You’ve tried templates.
You’ve even tried throwing AI at the problem.
BUT THAT STILL HASN'T SOLVED it.
a 2-week CX catalyst sprint IS right for you IF...
Let's skip the bandaids.
It's time for the right human touches in the right places... the moments that matter!
Let's skip the bandaids.
It's time for the right human touches in the right places... the moments that matter!
The Intensive starts with first-hand audience research and delivers everything: Conversion-ready copy, retention strategies and a long-term roadmap built around what your people told us.
Ready for the full 360° picture?
The Retention Lab Incubator is a strategic partnership built around your specific business. Ongoing 1:1 access, fresh thinking and someone who knows your business almost as well as you do.
Want me in your corner every month?
your other options:
What if you could unlock your unfair audience advantage?
questions
Grab these 10 FREE strategic survey questions so you can hit SEND on your FIRST or NEXT survey and change the trajectory of your business TODAY. 💖💖
Grab my 10 FREE strategic survey questions so you can hit SEND on your FIRST or NEXT customer survey and change the trajectory of your business TODAY. 💖💖
