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share your insights

What's your take on the customer experience in 2026 and beyond?

We all know that the online space is changing FAST... for both online business owners and consumers.



And I'd love your take on things!

Who amI to talk?

Over the past 10+ years I've worked as a copywriter and customer experience strategist inside hundreds of online businesses across every niche imaginable.

I'd love you to share your first-hand experiences, and help me shed a light on what it's like to both sell AND purchase services, courses and/or digital products in the online space in 2026 so I can analyze them in the State of the Customer Report coming out in August.

The customer experience & retention strategist for online business owners who are done chasing new leads at all cost

Hey, I'm Nadine.

'What Would They Do?', the Customer Experience Podcast for Small Businesses with BIG aspirations.

real questions. expert answers. actionable strategies.

real questions.
expert answers. actionable strategies.

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