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79. The State of the Customer 2026: 3 findings that will change your approach

sales page tweaks to increase conversions

71. Set your intentions & I’ll remind you in 60 days

creative black friday promotion ideas by Nadine Nethery

68. 95% Client Retention without burning out with Dr. Tiffany Shelton

I discuss client retention strategies with Dr. Tiffany Shelton

Customer Delight

Explore

65. Hot Seat: How to design a membership busy people will stick with

58. The 3 Levels of Personalisation every online business needs

personalisation-online-business

54. My CX Escape Room Strategy: A case study in engagement & loyalty

Nadine Nethery shares a case study of her online challenge

52. Amplifying the client journey in service-based businesses

What customers want in 2025

46. Rethinking offers in the age of AI (and why the human touch matters)

39. 3 easy ways to set your business up for a successful 2026 right now

34. What it really takes to shift to a customer-first business

Grab the FREE online business industry report and uncover the surprising gaps, gold‑mines and opportunities to set you up for success.

Wonder how you can have REAL impact in 2026 & beyond?

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@candocontent

The human-First Conversion and Retention Strategist for course creators and membership site owners who are done guessing what their people need.

Your customers notice when a brand genuinely gets them. I make sure yours does!

Hey, I'm Nadine Nethery

I live and work on the breathtaking Darug land of the Darug people. I pay my respects to the Darug Elders, past and present, and the Aboriginal Elders of other communities who may be here today.
Always was, always will be Aboriginal Land.