Want to create a REMARKABLE customer experience before, during & after the purchase?
The audience-driven copywriter turned customer experience strategist for online business owners like you ready to attract, delight and retain your dream customers.
Kaycee Singh is the brilliant virtual CFO (and a fully booked bookkeeper in her former life) to some of Australia’s leading business personalities. She’s also one half of The Profit Queens, a mentorship programme for newish business owners looking to improve their financial smarts.
Kaycee is also a mum, and was on a mission towards more flexibility in her business. She wanted to spend more time with her son, and less time on draining (and low-paying) 1:1 bookkeeping work. Kaycee was ready to shake things up!
Kaycee and I worked together during her rebrand in 2021 and again during her business pivot (buzzword!) mid-2022. For anyone who’s gone through the process of starting from scratch: It’s a big deal!
Kaycee realised pretty quickly, that her messaging and website were attracting people happy to pay entry-level retainers for bookkeeping, but she was struggling to book people in her high-paying CFO retainer where her accountant skills truly could shine.
With a shiny Showit website template from Emma Troy Design (get $100 off with code VIPCANDO) ready to customise, all Kaycee needed was customer-led copy to do her financial smarts justice and get across her charming personality.
After a quick chat, we decided my Strategic Copy Intensive was the way to go.
Because Kaycee was trying to speak to a totally new audience, we started with TRULY getting to know this audience with a strategic survey. That’s how we uncovered common pain points, desires, objections and beliefs to craft messaging that genuinely spoke to her ideal client.
How we tracked down Kaycee’s ideal client, because her current client was anything BUT that?
We used business communities to get access to female founders ready to consider or already invest in CFO support, and that not only gave me great direction as Kaycee’s website copywriter, it also gave Kaycee obvious direction when it came to the messaging gap she had to close with her broader marketing efforts.
The outcome of our partnership is nothing but spectacular:
Her new website is classy. It’s bold. And it’s so Kaycee!
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Which is precisely what you want when you invest in strategic website copy that turns heads for all the right reasons.
Grab these 10 FREE strategic survey questions so you can hit SEND on your FIRST or NEXT survey and change the trajectory of your copy game TODAY. 💖💖
Grab my 10 FREE strategic survey questions so you can hit SEND on your FIRST or NEXT customer survey and change the trajectory of your copy game TODAY. 💖💖
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@candocontent
The audience-driven copywriter turned customer experience strategist to help you replace dead ends with strategic sales assets and empathy-driven copy to nurture genuine connections.
Over the past 8+ years I've supported hundreds of industry-disrupting online businesses globally via my signature LEAN copy method and the CX strategies to nurture genuine connections, drive sales and celebrate loyalty. Authentically.
I live and work on the breathtaking Darug land of the Darug people. I pay my respects to the Darug Elders, past and present, and the Aboriginal Elders of other communities who may be here today.
Always was, always will be Aboriginal Land.