Want to create a REMARKABLE customer experience before, during & after the purchase?
The audience-driven copywriter turned customer experience strategist for online business owners like you ready to attract, delight and retain your dream customers.
NOTE: Some of the tools and resources I mention in this article are affiliate links. That means when you click the link to create an account, start a free trial or make a purchase, it wonβt cost you any more but I may receive a commission for introducing you to this game-changer. One thing I want to stress is that I would never recommend anything I havenβt successfully used myself or trust unconditionally.
My creative Black Friday Promotion Idea (or the smarter approach to one!) came about middle of 2023.
I felt fatigued by the same-same approach to not only Black Friday promotions, but online promotions in general. And I wanted to sit out Black Friday to surprise and delight my audience with something truly spectacular.
Something they hadn’t seen done before.
Something that would offer a quick win for everyone.
Something that didn’t need complex tech tools to pull off.
As I saw everyone else’s promo emails touch down in my inbox, I went back to the drawing board and considered all my options.
Run an audio summit? Too much effort. Create and advent calendar? Too techy. Go with 12 days of Christmas? Not exciting enough.
What I settled on was a stroke of genius, and had everything to do with my happy childhood memories of outdoor Easter Egg Hunts.
And shortly after, an online version of Easter Egg Hunt, and ‘Nadine elf’ were born.
It was going to be the on-brand & FUNNER way to make sales, grow my list and excite my audience.
These sneaky ‘Nadine Christmas Elves’ would play hide and seek with my audience on my website and reveal…
…exclusive deals π
…sneaky freebies π€
…VIP opportunities π€©
All they had to do to reveal the Hidden Gem was click on the elf and they’d be taken to a special offer detail page.
What I loved about this approach was that it seemed technically doable. It also seemed like something that would give me joy executing and planning, and my audience would absolutely LOVE.
I was hoping for a few things, but particularly:
ππ½ Sales
Of course, I wanted to boost my bottom line along the way.
ππ½ Audience Growth
I knew not everyone was going to be ready to buy, so I wanted to use this event to add people to my email list so I could nurture them and turn them into paying customers over time.
ππ½ Engagement
I was hoping this fun exercise would invite email replies and DMs on Instagram, because everyone loves a good dopamine hit, right?
The Immediate Wins:
The Flow-on Effects:
The Nice Side Effects:
The AMAZING Audience Response:
Absolutely!
I have countless ideas around how I am going to repurpose this scavenger hunt-style of promotion in my business throughtout the year, and not just around Black Friday.
Grab them now ππ½ππ½ππ½
Grab these 10 FREE strategic survey questions so you can hit SEND on your FIRST or NEXT survey and change the trajectory of your copy game TODAY. ππ
Grab my 10 FREE strategic survey questions so you can hit SEND on your FIRST or NEXT customer survey and change the trajectory of your copy game TODAY. ππ
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@candocontent
The audience-driven copywriter turned customer experience strategist to help you replace dead ends with strategic sales assets and empathy-driven copy to nurture genuine connections.
Over the past 8+ years I've supported hundreds of industry-disrupting online businesses globally via my signature LEAN copy method and the CX strategies to nurture genuine connections, drive sales and celebrate loyalty. Authentically.
I live and work on the breathtaking Darug land of the Darug people. I pay my respects to the Darug Elders, past and present, and the Aboriginal Elders of other communities who may be here today.
Always was, always will be Aboriginal Land.