Want to create a REMARKABLE customer experience before, during & after the purchase?
The audience-driven copywriter turned customer experience strategist for online business owners like you ready to attract, delight and retain your dream customers.
Dr Courtney Thompson is an Australian nutritionist on a mission to demystify food literacy and drive lasting change. She holds an Honours degree in Biomedical Sciences and recently completed a PhD in public health nutrition, focusing on the development, validation and assessment of food literacy.
She certainly doesn’t do things by halves!
Over the past 8+ years, Courtney has supported some of Australia’s leading food industry organisations and government bodies with all facets of nutrition. Among them, Dairy Australia, Kidney Health Australia and the Tuckshop Revolution.
As you can tell, Courtney loves a challenge so recently launched her own small business supporting corporates, not-for-profits and individuals on their journey towards better nutrition.
Courtney comes from a corporate and academic background, so writing without sounding overly formal never came easy to her. She quickly realized that gaining momentum with everyday Australians needed an objective observer. Someone to come in and turn the courses, memberships and programs she had in mind into easy-to-understand offers that spoke to the core of her audience’s desires and daily struggles.
Courtney had already lined up a web developer to support her with the design of her website, and she needed a small business copywriter like me to fill the design with strategic words.
Courtney and I caught up for a discovery call and clicked instantly. I was truly inspired by the drive and passion behind the programs she was about to launch, and she resonated with my inquisitive approach to her business.
We settled on a Strategic Copy Intensive as the best way to deliver strategic words to do Courtney’s vision justice.
Everything started with strategic audience surveys to truly get to know her ideal customer – both corporate and individual. Once we had a crystal clear idea of who we were talking to, it was time to transform Courtney’s ideas into website copy that resonated on a deeper level.
Since our first project, Courtney has hired me again to support her with more copywriting for her small business. And she’s been going from strength to strength ever since.
The copy assets I assisted Courtney with:
Grab these 10 FREE strategic survey questions so you can hit SEND on your FIRST or NEXT survey and change the trajectory of your copy game TODAY. 💖💖
Grab my 10 FREE strategic survey questions so you can hit SEND on your FIRST or NEXT customer survey and change the trajectory of your copy game TODAY. 💖💖
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@candocontent
The audience-driven copywriter turned customer experience strategist to help you replace dead ends with strategic sales assets and empathy-driven copy to nurture genuine connections.
Over the past 8+ years I've supported hundreds of industry-disrupting online businesses globally via my signature LEAN copy method and the CX strategies to nurture genuine connections, drive sales and celebrate loyalty. Authentically.
I live and work on the breathtaking Darug land of the Darug people. I pay my respects to the Darug Elders, past and present, and the Aboriginal Elders of other communities who may be here today.
Always was, always will be Aboriginal Land.